BARBER of the YEAR

Barber of the Year

Ticket terms and conditions

These terms govern the sale of tickets to the Barber of the Year gala night through barberoftheyear.cz. The Czech version of these terms is legally binding; this English translation is provided for information.

1. Organiser and seller

The event organiser and seller is Barber Battle s.r.o., Company ID 09047280, registered office Kapucínské náměstí 308/14, 602 00 Brno, registered in the Commercial Register under file no. C 116880, kept by the Regional Court in Brno (the “Organiser”). The Organiser is not VAT registered.

Contact: info@barberoftheyear.cz, phone +420 733 233 877.

2. Tickets

  • Tickets are electronic, carry a unique QR code and entitle one person to enter the event and occupy the specific seat shown on the ticket.
  • Each QR code can be used only once at the entrance. The Organiser is not liable for misuse of a ticket that the buyer publishes or passes on to a third party.
  • Premium tickets also include wine and tapas served to the table. Alcoholic drinks are served only to persons aged 18 and over.

3. Ordering and conclusion of the contract

  • The buyer selects individual seats on the seating plan, enters their details, accepts these terms and pays online.
  • Once the buyer proceeds to payment, the selected seats are held for 30 minutes. If payment is not completed within this period, the reservation lapses and the seats are released.
  • The contract is concluded upon successful payment. The Organiser sends the order confirmation and tickets to the e-mail address provided by the buyer.

4. Price and payment

  • Prices are in Czech crowns (CZK) and are final. The Organiser is not VAT registered.
  • Payment can be made by card, Apple Pay or Google Pay via the Stripe payment gateway. The Organiser has no access to card details. If your card is issued in another currency, your bank may apply its own exchange rate.

5. Delivery of tickets

PDF tickets are e-mailed immediately after payment and are also available via the link in the e-mail. If the tickets do not arrive within one hour, please check your spam folder and contact us at info@barberoftheyear.cz.

6. Cancellation by the buyer and ticket transfer

  • Under Section 1837(j) of the Czech Civil Code, consumers cannot withdraw from a contract for leisure activities provided on a specific date. Tickets therefore cannot be cancelled or refunded, except as set out in this Article and in Article 7.
  • In exceptional and serious circumstances (e.g. a death in the family or serious illness), the buyer may request a cancellation at info@barberoftheyear.cz. The Organiser decides each request individually and may refund the ticket price in full or in part.
  • An order can be transferred to another person free of charge. Simply send the order code and the new person’s name and e-mail to info@barberoftheyear.cz. The Organiser will issue new tickets in the new name and invalidate the original QR codes.
  • The buyer or ticket holder can also pass individual tickets on to another person free of charge on the “My ticket” page, until the event starts and only for tickets that have not been checked in. The new holder receives the ticket by e-mail with a new QR code, and the original QR code and link stop working.

7. Cancellation or postponement of the event

  • If the event is cancelled, the Organiser will refund the full ticket price using the original payment method within 30 days of the cancellation announcement.
  • If the event is postponed, tickets remain valid. Buyers who cannot attend the new date may request a refund at info@barberoftheyear.cz within 14 days of the announcement.
  • Changes to the programme, running order or performers are not grounds for a refund.

8. Event rules

  • Guests must follow the instructions of the Organiser, event staff and the venue rules (Zoner Bobyhall, Sportovní 559/2A, Brno).
  • Recommended dress code: Creative formal casual.
  • Photos and video are taken at the event for documentation and promotion. Details are in our privacy policy.
  • The Organiser may refuse entry to anyone visibly under the influence of alcohol or other substances or who endangers the safety of others, without a refund.

9. Complaints

Complaints are handled by the Organiser at info@barberoftheyear.cz without undue delay and within 30 days at the latest. Consumers may use out-of-court dispute resolution through the Czech Trade Inspection Authority (www.coi.cz).

10. Personal data

Personal data is processed in accordance with our privacy policy.

11. Final provisions

Matters not covered by these terms are governed by Czech law, without prejudice to mandatory consumer protection rules of the buyer’s country of residence. These terms are effective from 1 November 2026.